Like many Saturday Night Live fans, I eagerly tuned in to the special at-home broadcast. It was well done, as they did their best with what they had, enhanced by having Tom Hanks host. At the same time, this make-do format sadly reminded me of what we have temporarily lost.
Don’t get me wrong. I’m glad to have the technology. To be able to see and talk to people, at least for a moment, can be a day brightener. It works great for giving a brief training with screen share for large groups, like a conference Zoom I participated in last week. The virtual meet-up is also nice for touching base with different family members. I’ve also appreciated the platforms (and the people involved) for enhancing home learning time with a poetry workshop, lesson on Helen Keller, and interview with polio survivors.
For regular online class, though, let’s not pretend that Zoom is the same as an in-person experience. So why are many institutions mandating that students “attend” class, sometimes for the full time slot? And for faculty who have choices, why are you requiring students to do this?
Pandemic at-home synchronous is problematic for a lot of reasons. Students signed up for an in-class experience to be held at a college, presumably close to where they reside. A required Zoom class significantly deviates and increases the demands and expectations of the original registration. We are assuming that students are in a safe, stable environment in which they have WiFi and a computer and are able to spend hours of consecutive time to sit in a virtual classroom. This assumption ignores shifted time zones, issues of access, and other newfound challenges that did not exist for the on-campus version — the one at registration.
We are in a new reality in which parents and other caregivers have been cut off from childcare and networks of support. For universities that are still requiring virtual office hours and live teaching, how are parents supposed to do these tasks without disruption? At the same time, how realistic is it to expect students who are parents to sit through hours of virtual lecture through virtual platforms.
Adding to this challenge, is the economic burden on students, many of whom are working entry-level jobs deemed essential (like grocery store employees or take-out restaurants). Others are suddenly unemployed and may have to take whatever work they can find. Time off for class may have been promised in January, but that doesn’t mean it still applies.
Hours and schedules have radically changed for everyone. It is unreasonable to carry over the Spring in-class schedule to the virtual one, pretending that nothing has changed. It’s far more doable to provide recorded videos and materials so that both sides can work around their other obligations.
Aside from the logistics of requiring live class meetings, the meet-up platforms just aren’t the same as sitting in a classroom. Technology issues impact some participants from having audio or video. It’s hard to call on people or to tell who would like to speak next. There’s also the awkward factor of seeing into others’ living quarters, paired with interruption from other family members or roommates. All of this is magnified when class is stretched out to an hour or two and mandatory so that people can’t opt out.
And, as I articulated in my blog post “Flexible Teaching in the Pandemic,” we also need to consider how illness has and will impact teaching and learning. Students and instructors are getting sick, some needing hospitalization. A synchronous model ignores the reason why our classes are online in the first place. If instructors can produce content ahead of time, then class can continue even if they become ill. Likewise, recorded content and flexible submissions can better accommodate students if they get sick or have to care for an ailing family member.
I’m not saying that we should do away with all Zoom interactions, just that we need to think about how we are using these types of platforms. While I do include the virtual meet-ups for my classes, mine are optional and under 20 minutes. Students can choose instead to do an online discussion post at their own convenience for the week. For those who opt for the Zoom, I know they made the choice, not me, so that they want to be there and that it works for them schedule-wise.
If the goal is for our students to learn the course material and ultimately succeed, then we need to consider obstacles and seek ways to overcome them. Virtual class is not the only pathway to success, nor is an equal substitution for an in-person experience. As with the SNL home show, it is a make-do time. If Saturday Night Live can be flexible in changing things up for the pandemic, then so can we.